“Design is not just what it looks like and feels like. Design is how it works.” — Steve Jobs, co-founder, Apple Many service designers, who primarily focus on creating worthwhile user experiences, fail to realize the need to satisfy business requirements. An article...
As a service designer, you create valued user experiences to satisfy customer needs. Service designers work with leaders to ensure their organizations meet their goals through the customer experience. Service designers are currently involved in advancing health,...
Services make up a big part of our lives. Most of us rarely consider when we are using a service. But we use them every day to accomplish significant and insignificant tasks. Services, according to how economists categorize them, fall into warehousing and...
TechBullion By Amelia Jacob (Adapted by Steven J. Slater) Organizations are increasingly meeting business needs through distinctive apps and platforms. Yet oftentimes it seems the user experience (UX) component is missing or unsatisfactory. Here we explore the...
