Career Professional Development for Service DesignersSequential Learning Approach
ISDI’s Service Design Survey (Spring 2020)
By June 12, 2020, ISDI collected 150 responses for our second online service design survey. The Spring 2020 survey followed ISDI’s inaugural 2019 survey.
In this survey, each question had a 75% probability of being answered as if the questions were posed to a population of 1,000 (within a margin of error between 6.3 and 7.3.)
The above confidence level is based on our gathering methodology, which was non-bias, random-response, for which no screening was used.
Respondents accessed the survey by a link posted weekly on LinkedIn and Facebook, requesting service designers to respond.
The survey ran online for about five weeks April-May 2020, during the height of the Covid-19 pandemic.
More senior service designers were represented in our data set
▶ Due to the larger participation of senior service designers, we tabulated some of the question-responses to see if our data offered any career insights.
Fewer service designers over age 50 were represented
Service Designers are employed worldwide
Growing numbers of service designers worldwide
▶ Service designer salaries are 28% above the national average.