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Frequently Asked Questions

Do I need to have any experience in Service Design?

With 3 core courses taught from a beginner through master level, you’ll gain well-rounded knowledge and tutorials to help guide you on your learning journey.

Why should I sign up for a course?

The courses are set up so that anyone can adopt practices of Service Design from any perspective where they operate in a business or service organization.

How are the courses structured?

You’ll follow a curriculum built off of real-world experiences, necessary skills and wisdom collected over the years from experiences in business settings.

Can I cancel anytime?

We offer a 48-hour guarantee. To cancel, simply send us an email. We’ll be happy to refund the course for you.

How long are the courses?

The courses are 4-weeks long. The material will take about 2 hours per week to review. Assignment timing may vary.

What do I get when I enroll?

Each course has videos, digital textbooks, templates, case studies and other material necessary to understand the concepts.