Professional Development for Service DesignersISDI's Progressive Learning Approach
Below are answers to some of the most commonly asked questions. Feel free to contact us if you have more questions or would like more details about any of these answers.
Where do I begin?
Also, at the LEARNING tab you can peruse detailed descriptions for each of the courses and reference handbooks.
How do I buy an online course?
Do you offer student discounts?
Does ISDI stand by its materials?
Within a month of taking the course you are unsatisfied, please contact us by email at firstname.lastname@example.org. We are responsive.
We recognize that sometimes technology doesn’t cooperate the way we would like. In the past when this has occurred – very rare instances – it is usually resolved within 48 hours. email@example.com. We continually monitor our emails and will respond with 24 hours.
Have a question we have not answered? Contact Us!
How do I buy a reference handbook?
What happens to my order after I submit payment for an online course?
Why are the handbooks only available in print. And why do they take up to three weeks to arrive?
As for the timeline, when ISDI processes an order, it is sent immediately and directly to a printer-distributor. Once they are printed they still must be set off through the post by the printer.
ISDI does its best to use a printer near a customer’s location. That strategy helps us keep the costs lower and consistent. Still, there are locations that require additional time and postage.