EMPLOYER
Assessments
ISDI offers employers the availability of assessments for determining employee competency and skill level, which can be used as a performance measure and employee screening.
ISDI offers an off-shelf assessment, based on its three-tiered certifications; otherwise, an assessment can be developed in coordination with a client to meet employer needs.
Contact Us To Learn More- Or To Get A Quote
ISDI’s Sequential Learning
The Apprentice
Volume I
The Journeyman
Volume II
The Master
Volume III
Volume I, covering the foundation of service design, is for learners who have not been exposed to service design.
Volume II covers models and tools and tips – taking learners through the steps and process of designing a service. This is intended as part reference, part refresher, but also for those who have a foundation and want to progress.
Volume III, which covers shaping user experiences, is for those learners who have designed services and want to improve their skills.
(Click Image to Enlarge)
ISDI is known for its sequential approach to designing a service. The sequential approach appears in three online courses and three separate books that can be used independently or with the online courses.
Each help learners grow their knowledge and skills