ISDI offers employers the availability of assessments for determining employee competency and skill level, which can be used as a performance measure and employee screening.
ISDI offers an off-shelf assessment, based on its three-tiered certifications; otherwise, an assessment can be developed in coordination with a client to meet employer needs.
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ISDI’s Sequential Learning
Volume I, covering the foundation of service design, is for learners who have not been exposed to service design.
Volume II covers models and tools and tips – taking learners through the steps and process of designing a service. This is intended as part reference, part refresher, but also for those who have a foundation and want to progress.
Volume III, which covers shaping user experiences, is for those learners who have designed services and want to improve their skills.
"I use what I've learned with ISDI. "
J. Johns. Design Firm Sr. Manager. USA
"You are doing important work for our service design community. THANK YOU!."
P. Linkletter. Professor. UK
"I encourage my team to continue their education with ISDI."
J. Patel. Service Designer. India