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The Apprentice Service Designer Course$95.00
Learn what makes a service successful. The Apprentice introduces service design, the role of a service designer, some of the popular tools, and includes ideation models for coming up with new services.
The Apprentice: Free Introduction$0.00
Interested in learning service design, but don’t know where to start? We’ve got you covered. Learn the essentials of Service Design today.
The Journeyman Service Designer Course$195.00
Learn to use an Influence Model, a Journey Map, a Blueprint and Touchpoints — the common tools of service design. The Journeyman includes sequential, step-by-step instructions plus descriptive-use case studies.
The Master Service Designer Course$295.00
Learn to prototype a service, work with feedback, diagnose service problems, recover services and test and measure user satisfaction. The Master is the only service design course of its type that helps service designers take their designs and completed services to greater success.