The Journeyman Online Course
The Journeyman is the International Service Design Institute’s mid-level service design course. Modules include videos, anecdotes and case studies, proprietary diagrams and templates and terms and definitions.
Learn how to use models, tools and resources to build and improve a service. Determine users’ needs, then discover how to satisfy those needs and develop lasting user engagements. The Journeyman was developed to offer learners models, tools and resources to build and improve a service.
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The Journeyman Course and Certification