the master

The Master, the third in ISDI’s progressive, sequential learning series, is an advanced online service design course. 

Cover The Master:Service Designers Handbook, Volume III

The Master

The course is made up of six sequential and stand-alone modules with topics that include case studies, models, templates, diagrams, instructional guidance, and terms and definitions.

The Master Service Designer Course, Handbook and Certification (Complete Bundle) (Copy)


Who should take this course

BASIC Course +
Assessment for registered certification +
Accompanying book



Interested in problem-solving, particularly around users and customers, using Service Design techniques


Seeking Advancement

Service designers who seek promotions or new opportunities, who aspire to more responsible positions in service design


Team Leaders

Service design leaders responsible for projects and teams


Next Steps

Those who know how to design a service and now focused on improving their performance.


Service Designers

Service designers who want to improve their existing skills and knowledge

Other Professionals

For those who want to grow professionally, combining advanced service design techniques with skills and knowledge from their own field of practice


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