The Voice of Service DesignersSecond Community Survey – 2020
In this year’s survey, any results that include the entire sample size has a 75% probability of being answered in the same way as if the question was posed to a population of 1,000 service designers (within a margin of error between 6.3 and 7.3.)
The above confidence level is also calculated based on our gathering methodology, which was non-bias, random-response, in which no screening was used.
A link to the survey was posted weekly on LinkedIn and Facebook targeting service designers.
The survey ran online for about five weeks April-May 2020, during the height of the Covid-19 pandemic.