Topic: About NPS

THE APPRENTICE Creating Loyalists: Topic 1 From Personas to Loyalists The Net Promoter Score (NPS) The Net Promoter Score measures the willingness of customers to recommend a brand or services to others. It is used as a scoring mechanism for gauging...

Topic: Net Promoter Score

THE APPRENTICE Creating Loyalists: Topic 1 From Personas to Loyalists The Net Promoter Score (NPS) The Net Promoter Score measures the willingness of customers to recommend a brand or services to others. It is used as a scoring mechanism for gauging user-...