Topic: Data Drives Strategy

THE POWER OF DATA The Power of Data: Topic 1 The Importance of Data (to Service Designers) Service designers must rely on user data, including feedbsck, for general problem-solving, developing new service ideas, defining users’ expectations, and discovering the need...

Topic: Data Privacy and Protection

THE POWER OF DATA Topic 2 Data Privacy Concerns  The European Union (EU), and increasingly other government bodies and organizations across the world are demanding services include privacy controls. The municipalities are requiring any organization doing businesses in...
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