Topic: Service Prototype Concept

SERVICE PROTOTYPING Topic 1 Service Prototyping Concept Prototyping involves testing the visual or physical replications of a service.  The term ‘replications’ is consequential in Service Prototyping due to the decisions involved with faithfulness.  This refers to how...

Topic: Prototyping Strategy

SERVICE PROTOTYPING Topic 2 Prototyping Strategy Choosing the right prototyping technique partially involves decisions around costs (resources), efforts (time), and reliability.  Here are some details for making those decisions.  Timing Studies indicate that the best...

Topic: Prototyping Techniques Part 1

SERVICE PROTOTYPING Topic 3 Prototyping Techniques  Choosing the Right Technique Prototyping strategies are based on answering a designer’s questions, with the idea that those answers will help move a design forward toward the desired objective. Those questions should...

Topic: Prototyping Techniques Part 2

SERVICE PROTOTYPING Topic 4 Prototyping Techniques (continued) Category – Indirect Techniques  This group of techniques is preferred for keeping prototyping costs low, and when the service designers’ answers should require little effort to answer. Storyboarding:...
Student Login
Log in below to access your courses.
Forgot Password
Enter your email address or username and we’ll send you instructions to reset your password.