by Steven Slater | Jul 5, 2021 | The Apprentice
PEOPLE, PROCESS & TECHNOLOGY Topic 1 SERVICE SYSTEM / SERVICE OPERATIONS Watch Video Audio MP3 Download Transcript Achieving Service Experiences Service experiences occur through two parts of a service. One is the “service system” and the other is...
by Steven Slater | Aug 1, 2019 | The Apprentice
THE MASTER Conclusion This concludes the demo, a view into two modules and related topics that mirror the beginning of the Master course. We also offer demos for The Apprentice and The Journeyman, along with accompanying reference handbooks. If any of these are of...
